Terms & Conditions

Please read these booking conditions carefully as they apply to all bookings accepted by Private Concierge Bali .
· These are Private Tours you, your friends and family will be the only ones on the tour.
· All tours include a driver and a fully trained experienced English speaking concierge(other language guides can be provided) ,cold water and cold towels
· Private Concierge Bali is happy to alter or tailor make any tour if possible to suit the guest’s requirements advance notice is required.
· Timing of tours and excursions will vary depending on the villa you are staying, you will be advised on booking the pickup time and your concierge will keep you updated on the tour of your return time.
How to Book
All bookings can be made via your villa manager or direct through the website or simply email reservations@privateconciergebali.com
Reservations are open 24 hours please note some tours require advance notice please see individual tours for details.
Payment of tours
Your guide will be happy to accept cash payment on the day of the tour prior to departure from your villa
Payment can be made by credit card in advance and please note that all credit card transactions will also incur a bank charge fee of 4% for visa and Mastercard and 5% for Amex cards
Cancellation Policy
Private Concierge Bali reserves the right to charge 50% of the tour fee if the tour is cancelled within 3 days prior to the trip and 100% if within 24 hours
Limit of Liability
To the maximum extent permitted by law, Private Concierge Bali excludes all liability for any loss or damage whatsoever including but not limited to physical and psychological injury, and loss or damage to property of whatever nature,
whether in contract, tort or otherwise, for the acts, omissions or defaults, whether negligent or otherwise of third party providers we have no control of that may arise in any way in connection with the offer or supply of goods or
services through Private Concierge Bali or any third parties, or in connection with the supply of such goods or services.
Private Concierge Bali puts tours together but itself is not a transport, tour, event or accommodation provider: it acts only as an agent for those service providers it is therefore important for you to obtain and read the service providers
terms and conditions applicable to the products in your package. Also, make sure you are aware of any exclusions or limitations of liability in respect to death, personal injury, delay and loss of luggage. Private Concierge Bali has no
responsibility for the products and services provided by these service providers nor does it give any warranty or representation regarding the standard of those product and services. All bookings are made subject to the terms and
conditions and limitations of liability imposed by those service providers. Your legal recourse is against the specific provider and not Private Concierge Bali. If for any reason any travel service provider is unable to provide the services
for which you have contracted, your remedy lies against the provider and not with Private Concierge Bali.
Bali Concierge Bali has over 22 years experience providing enjoyment and sourcing products for its clients we operate our tours and services under Asia World Indonesia and its licenses and permits.
copyright-Private Concierge Bali 2013
For further information and reservations please contact your villa manager or
All private concierge Bali programs are handled by Asia World Indonesia unles otherwise advised.
***conditions apply and are all pricing and information is subject to change***